Privacy policy

Information we collect

We collect the details you enter in our booking request form, such as your name, phone number, email address, your dog's name, breed, and any notes about coat condition, health, or handling preferences.

We also collect basic, anonymous usage information such as pages viewed and device type so we can keep the site fast and readable.

How we use information

Your details are used to confirm appointments, prepare for your dog's visit, answer questions, and send reminders about upcoming or overdue grooming.

Sharing

We do not sell personal information. Details are shared only with the groomers handling your appointment and, in an emergency, with the veterinarian you list on file.

Data retention and security

Appointment records are kept while your dog remains an active client and are stored with access limited to salon staff. You may request correction or deletion at any time.

Children's privacy

This site is intended for adults booking pet services and is not directed at children under 13.

Your choices

You can opt out of reminder messages, request a copy of the information we hold, or ask us to delete your record by contacting the salon.